Weeknotes #57 — Furrowed glabella

A week in which I…

  • Kept driving forward on our focused list of tasks for each city in our IT programme. Orders were placed, network capacity was upgraded, and detailed plans were made for the work we need to finish before the end of the month to meet a hard deadline.
  • Saw the team solve the key problem that caused us so much trouble when we made infrastructure changes last weekend. Never underestimate the power of ‘turn it off and on again’.
  • Facilitated a new architecture proposal from the CTO which will see us use the same building blocks, but configured differently, as a pattern for our future country rollouts. Hopefully this will lead to an infrastructure which is much more simple and easy-to-maintain. This change in direction comes at a critical juncture, as we are trying to close out on the contract to configure the equipment, but in this case it makes sense to absorb the cost of a couple of days’ delay for the potential payback it will bring.
  • Welcomed back the last key team member from their Christmas and summer holiday break.
  • Attended a Town Hall meeting about our move into a revamped office in the same building later this month. As part of the efficient use of space, the organisation will be moving from desk pedestals to personal lockers for storage, so they ran a Dump The Junk Day to clear out anything no longer required, including an amnesty on stationery and IT equipment.
  • Continued to focus on chasing vendors across the globe for quotes, reports, proposals and orders, as well as holding some introductory meetings. My client’s small footprint in each city means that I am often doing the chasing, which feels very different to being pursued by pushy vendors. Perhaps we need to do a better job of selling the organisation as a whole, which is in twenty countries with tens of thousands of staff. I had a couple of early morning meetings with companies in China, and need to get used to these as we turn our attention towards Beijing in the first half of this year.
  • Was let down by a vendor putting in our Internet circuits into our next office on our rollout schedule. It’s a critical keystone to our whole setup, albeit not quite yet on the critical path. While we wait, our colleagues in-country managed to deploy all of our new desktop equipment — monitors, wireless keyboards and mice — and the feedback has been overwhelmingly positive.
  • Agreed to start looking at business demand for end-user applications, such as business process automation. This will ramp up as a focus for the team as we complete the global IT infrastructure deployment. It is going to be a challenge to balance spending the right amount of time on this without compromising the timeline of the core infrastructure delivery.
  • Ran the first Steering Committee meeting of the year. In line with the point above, we have tried to re-brand this as the IT Steering Committee which looks at all demand, not just that of the core Infrastructure rollout. I managed to get the slide deck down from the usual 41 slides to a more palatable 11. I am used to producing packs with lots of appendices, so that if there are difficult or controversial questions on the facts in the meeting, they can be resolved there and then. However, experience over the past couple of years with this particular committee, and the fact that we now have all of the data available to us everywhere through Office 365, shows that this really isn’t necessary.
  • Had a meeting to dig into a production issue I discovered on the evening of New Year’s Day. My focus was less on the issue itself (which had a straightforward fix) and more on the monitoring, alerting, and how we managed the incident to a conclusion in the early hours. We avoided an outage, but we have a long way to go before we are able to say that the processes are working like a well-oiled machine.
  • Worked from home on Tuesday as we commenced our next home improvement project, a small extension to give us more living space downstairs. It should only take 8-12 weeks. So far, the builders seem really lovely and are being very considerate, particularly with keeping things tidy, although there is still so much stuff everywhere. The amount of earth taken from digging out a metre or two of our garden is incredible, and filled our entire front lawn as it waited for the grabber lorry.
  • Met up with a prospective school governor. They would be an excellent addition to the team, and hopefully at some point in the near future they will decide that they want to join us. Part of being a governor is a constant quest for new members of the board. My experience of watching people over the past seven years as a governor is that it takes an average of nine months from joining to feeling like you are adding value to the board, having the confidence to speak up, ask questions and challenge effectively.
  • Took receipt of a new pair of glasses. To keep things simple, I bought the same frames as my last two pairs. This meant that (a) I didn’t need to go trying on specs in any shops and (b) I could just order them online with confidence that I knew what I was buying. My prescription had a significant change as I’m now having to sport varifocal lenses. So far so good — there has definitely been a big reduction in the amount of ‘bringing the words right up to my face and peering over the top of my glasses’ which made me feel ancient over the past few months.
  • Finished reading Dolly Alderton’s Everything I Know About Love. I bought a copy for my wife for Christmas, then saw it come up as a 99p Kindle Daily Deal and thought it would be fun to read the same book for once. I really enjoyed it; it’s very well-written, and a good balance of introspection, humour and poignancy. My twentysomething years are way behind me, and the chapters on the existential crisis of turning 30 described in the book really hit me when I reached 40. It was fun to have a book that could be so easily picked up, and I must have ploughed through half of it on my phone.
  • Started, and quickly abandoned, a biography of John Lennon. I don’t mind a conspiracy theory backed up by facts, but when they are so easily disprovable so early on it felt like a waste of time.
  • Somehow found time to watch the first three Next Generation movies with the boys. Generations was better than I remembered from the cinema and First Contact was pretty great, but Insurrection just felt like a long, big budget episode of the TV series. I don’t hold out much hope for Nemesis, but it will be good prep before Picard starts to air on Amazon later this week. It’s amazing how dated the movies look compared to recent sci-fi films (and even TV series), and I have to keep reminding myself that they were made two decades ago — it’s like watching something made in 1970 in 1990.
  • Didn’t make it out for Sunday’s Harp Hilly Hundred due to the freezing conditions. I came off a bike on black ice a few years ago and landing in the middle of the road both hurt and scared me silly, so anytime the temperature drops close to zero I won’t ride. A friend of mine took a tumble on ice right at the end, along with a few others; I’m glad to say he’s fine. I felt pleased to have stayed in for a go on the turbo trainer instead.
  • I’ve been making my way through Matt Forde’s Political Party Podcast, starting from episode one. There’s a lot of material to get through and it’s fascinating listening. He started the podcast a couple of years prior to the 2015 UK general election, and it’s interesting to them now with the benefit of hindsight. Cameron versus Clegg versus Miliband seems like very recent history, but when I listen I realise just how much time has passed since those relatively innocent days. Brexit is part of the discussion but it isn’t the main narrative, and it will be interesting to hear it come more to the foreground as the episodes go on.
  • Didn’t make much time for music, although I have been enjoying The Big Moon’s new album. I love this song:

Next week: Another big go-live, an attempt to lock down the detailed plans for our next site rollout and getting the orders underway for the one after that. Watching my not-so-little one at Young Voices at the O2, and an Album Club.

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