Weeknotes #279 — Disappearing Basic

The final week of June saw increased pressure on my projects. In just a few weeks’ time, the work we have been discussing for the past half a year will get put into action. People have started to understand that it will impact them. Understandably, there are requests for even more communication; while being the right thing to do, it will add to the workload for the team.

Fears that my phone and its apps are listening to me were compounded when I got this alert from Amazon, accurately describing a big chunk of the scope of the work we are doing:

This was a week in which I:

  • Had the regular programme and project meetings.
  • Met with a sister company to review and agree on the proposed technical design for a set of meeting rooms that we share.
  • Reviewed the draft operating model for this shared space.
  • Had a separate meeting to review the financial model for building and operating this space.
  • Reviewed the high-level budget for a construction project that has reached the end of a formal stage.
  • Reviewed a draft request for quotes for some new office equipment.
  • Attended a workshop to review and revise a set of principles for an office improvement project.
  • Participated in a planning meeting to coordinate office reconfiguration activities across a diverse set of vendors.
  • Reviewed a proposal from one of our landlords for work they plan to do in their part of the building and coordinated the feedback and response to the proposal from our company.
  • Kicked off the vendor on-boarding process for a building contractor in one of our offices.
  • Met with colleagues to discuss how their platform and tools could be used to build a capability and meet a need within our division of the company.
  • Interviewed candidates for a technical role we have in our Johannesburg team.
  • Enjoyed an excellent Lean Coffee session which covered a couple of very interesting, meaty topics.
  • Resubscribed to Spotify. My gung-ho approach to cancelling it was a bit premature. The main users in the house don’t yet have enough regular disposable income to afford to pay for their own subscriptions and they weren’t ready to switch over to something else. My subscription didn’t lapse…but then it did, with consequences. When I went to resubscribe, my current month was still active. I was delighted to find that Spotify offered a ‘Family Basic’ plan for £17.99 a month instead of the £19.99 ‘Family Premium’ plan, which excluded audiobook listening. So I switched to it. On renewal day, I received an email to say that my credit card had expired — for some reason it had reverted to an old card as opposed to the one I’ve been using for the past few months. I logged in to update the details and found that Family Basic is no longer available to me. After spending hours in chats with the Spotify support team who told me that there was no way of moving me onto the cheaper plan, I’m now wondering whether this forced bundling is something the UK, EU or US regulators would be concerned about. It’s made me want to put some more effort into getting off of their platform, but that’s going to involve services to copy and recreate playlists on another service.
  • Enjoyed a night out at Album Club, listening to a CD that made me think about what a creative time the early 1990s was, before the Britpop explosion. There were so many bands that were playing little venues, sounding quite like this:
  • Went out for a drive with my son who’s hoping to pass his test this year. He’s been practicing every chance he gets and it shows.
  • Had a lovely evening at a 50th birthday party with lots of old faces that I haven’t seen in years.
  • Enjoyed a gloriously sunny club bike ride. Five minutes from home, I had yet another spoke break on my rear wheel. The bike shop repaired the wheel and got it back to me the same day. I had my last bike for a decade, rode over 30,000km and didn’t break a spoke once. My new bike has suffered three breaks in quick succession.
  • Spent Sunday afternoon watching two football matches and the Austrian Grand Prix. I’m not quite sure where the next race is…
Billions of dollars and no spellchecker.
Billions of dollars and no spellchecker.

Media

Web

  • To no great surprise, Vote Compass plotted me as a leftie progressive. I’ve voted Labour, Liberal Democrat and Green in the past. This year I’ve gone for the Liberal Democrats as the candidate in my constituency is the most likely person to beat their Conservative opponent. I am so excited to be saying goodbye to this government on Friday, the complete opposite of how I felt back in 2019.
Feels about right.
Feels about right.

Books

  • I’ve been working my way through Troy Hunt’s Pwned, made up largely of a hand-picked selection of his blog posts, blog comments and additional commentary. I admire him very much. His work makes me wish I had a similar flag to plant that I could focus my career around as opposed to being a generalist.

Next week: Election.

Weeknotes #278 — Explainability

Paula Radcliffe Stadium, Loughborough
Paula Radcliffe Stadium, Loughborough

I really enjoyed this week. My weekend work paid off, as I started Monday morning with the wonderful feeling of being completely on top of my brief. By lunchtime we had already finished a two-hour Steering Committee where we had made lots of decisions, giving us much more clarity on the work ahead. There’s so much to do, but it feels a lot easier when we know where we’re going.

This was a week in which I:

  • Had the regular programme and project meetings.
  • Wrote up and circulated the Steering Committee minutes.
  • Sat down with each member of my permanent team to review their objectives and have a mid-year check in. In a normal year I would have already spent significantly more time on this with them.
  • Continued to add to the list of things we need to manage as we clear out one of our offices for some essential maintenance works.
  • Had a kick-off meeting with the general contractor that will be doing the maintenance works. They spent a few days on site this week in order to get used to the space and to start to validate their assumptions, which meant that for the second week in a row I was in the office for four days out of five.
  • Reviewed a comprehensive tracker for all of the variances to the initial scope of work that we will be asking the contractor to do.
  • Met with our audio/visual design team to review their draft proposal for how we will kit out a meeting space that we share with a sister company.
  • Found that once again, it’s all about change management.
  • Bought yet another copy of Jeff Gothelf’s Forever Employable to give to a friend. I think I’ve probably bought about four or five of these now.
  • Completed some annual Compliance training.
  • Called our vet to let them know that Ollie the cat is doing fine. Our insurance claim was processed; an email telling us that we would be paid £736 was immediately followed by another that says that he will no longer be covered for respiratory distress at renewal time.
  • Spent a late afternoon and evening up in Loughborough for my eldest son’s track meet. There was a horrible fall in his race where three runners went down; he managed to jump them and continue but it was never going to be a new personal best. I’m getting quite used to driving up there and back now.
  • Opted out from the Saturday bike club ride as, once again, the weather took a turn for the worse. I was grateful for the rain as what I really needed was to catch up with some sleep. Another couple of hours in bed followed by a session on the indoor trainer was a perfect start to the weekend.
  • Gave our bathroom a deep clean. We recently said goodbye to our cleaner of many years, which means that we’re back to doing it ourselves. I’m thorough — it’s sparkling — but I’m inefficient. We’re on a mission to find ourselves a new cleaner.
  • Have been enjoying having football to watch every evening. I typically get home in time to catch the second half of whatever match is on.

Media

Podcasts

  • This interview with Iliana Oris Valiente, Managing Director and Innovation lead at Accenture Canada, made me shudder. She’s using a ‘digital twin’ that she sends along to meetings on her behalf. It sounds completely tone deaf in terms of how this must feel to the people further down the organisation who won’t have the agency to be able to protest. The podcast isn’t long enough to tackle the bigger questions of the power disparity between the ‘haves’ and the ‘have nots’ and whether the ultimate endgame is a bunch of peoples’ AI bots meeting with each other.
  • The series continued with a discussion about using AI for recruitment. At no point in the conversation does it touch on the ethics of ‘explainability’. If I’m rejected for a job, who can tell me why? And if you can’t tell me why, how do I know if you’re breaking discrimination laws?

Video

  • Finished season two of The Dry on ITVX. It’s not the most profound thing I’ve ever seen but I’ve grown to love the characters and hope there will be a series three.

Books

  • Continued devouring Tomorrow, and Tomorrow, and Tomorrow. Fiction is food for the soul and this book exactly what I was looking for. When I’m reading fiction I find that I have to immerse myself in it and can’t put the book down for too long. This probably has a positive impact on me in that I am often reaching for the book on my phone as opposed to opening any other app.

Next week: A little heatwave and an Album Club.

Weeknotes #277 — Work experience

Doing much better, busy making mischief again
Doing much better, busy making mischief again

Rewarding, but knackering. My youngest son was with me for a week of work experience while my wife was away staffing a Year 6 residential trip. After four days of regular office hours, my son was ready to drop. But, he did so well and I’m so proud of him.

Back when I was his age, you could go to an office and reasonably expect to be given productive things to do. Some of my early jobs involved lots of data entry — taking a bunch of handwritten forms and copying the data by hand into a computer. In those innocent days, typically the computer itself would have a password as opposed to the individuals who used it. It doesn’t work like that anymore. Instead, he spent time with me in meetings and had individual sessions with around 20 of my wonderful, generous colleagues throughout the week. On the rare occasion he didn’t have much going on, he sat at his desk working through some freeCodeCamp tutorials on a laptop.

Usually I have days full of meetings and then spend two or three hours catching up with work at the end of the day. But this week we had to get out of the office on time in order to get home, get the family fed and make sure everyone was all set for the morning. I then found myself trying to cram in as much as I could before I found myself falling asleep.

We’ll both have fond memories of the week. It was so lovely to share a bit of working life with him. From what I can tell, he got a lot out of the experience and understands much more about working life.

Ollie got better every day and now seems almost back to normal, a remarkable turnaround from last week where the emergency vet indicated that he could be on death’s door. Strong cat! 💪

This was a week in which I:

  • Had the regular programme and project meetings.
  • Had a kick-off meeting with a real estate/construction/facilities specialist whom we plan to work with. I am hoping that by bringing him on board, even part time, it will free me up a little bit and help to de-risk our projects.
  • For the first time since they were awarded the contract, met with the general contractor team who will be doing the construction work in one of our offices and showed them around our space. We’ve made a plan for them to work on site next week so that they can rapidly develop their plans, ask questions and validate assumptions.
  • Had meetings with our sister company to review the latest version of the construction project costs as well as the planned changes to the shared mechanical, electrical and technology systems.
  • Met with our CEO to review the total cost projections for our real estate and facilities portfolio for the next decade.
  • Discussed with my team about how I want to use our two vacant roles to take us in a slightly different direction.
  • Gave an update on our real estate projects at our quarterly senior management technology town hall meeting. As much as it would have been good to be there in person, joining the meeting remotely gave me the opportunity to write a script and read it as if from an autocue.
  • Helped a colleague to figure out the next steps to prove that a system isn’t working as it should be, so that the team responsible for it will prioritise fixing it.
  • Heard that a project will be delayed until next year. Although this isn’t good news in itself, it helps in that it means our team will be pulled in one less direction and can focus on the projects that are still on track.
  • Listened to feedback from one of our senior executives on a leadership conference that was held the week before. We got to watch a fascinating interview with one of our key clients. For those of us who don’t work directly with external clients every day, it gave us invaluable insights into the impact of our work.
  • Enjoyed a Learning Hour on a tool that has been built to track the expiry dates of service accounts.
  • Attended a Technology Leadership webinar hosted by our Group CIO and COO.
  • Decided to give the weekly cycling club ride a miss. The weather didn’t look too good and it was all the excuse I needed to opt for a lie-in on Saturday after what had been an exhausting week. I opted for a ride on my indoor trainer instead, looking out of the window at the rain coming down.
  • Managed to catch a couple of Euro 2024 football matches. If it was another year I’d be following more of them but things are just too busy right now.
  • Spent one of the days at the weekend catching up with work. It’s not great to work on the weekend but I’m so glad I prioritised it. For me, anxiety builds up when things feel like they are out of control. It was good to take each topic — finance updates, where we are with fitting out meeting rooms, creating the next Steering Committee pack — and get on top of them.
  • Does anybody want a pianola? It belonged to my nan who recently passed away and family are trying to find it a good home. I have so many fond memories of playing the piano rolls as a kid. Unfortunately we don’t have room for it in our house, otherwise I would gladly take it in.
New home wanted, apply within
New home wanted, apply within

Media

Podcasts

Articles

  • I’m gutted to catch up on the news that Stages Cycling seem to have gone out of business. I bought a Stages SB20 smart trainer back in February 2023 on a 0% finance deal over two years and am still paying it off. The trainer needs a smartphone app to control the virtual gear settings, so I’m not sure what I’m going to do when it’s time to upgrade my phone but the app is no longer available.

Next week: Another four-day week in the office.