In reply to cyclopaul.

I’m finding it a difficult balance. At the conference I am at this week, a presenter commented that there is some ‘AI shame’ out there where people feel they have missed the window to get educated on the tools. They feel that they should know how to use them, but they don’t yet. Offering Copilot training is useful for getting them engaged in a non-threatening way. I’ve been holding back on jumping in with critiques as I think this would be more effective later, once people have started to tinker with the tools.

I’ve been using Copilot mainly via the Researcher tool when I want to get a report on a topic and need to keep my query ‘inside’ the organisation, e.g. when asking very specific IT security questions. The other main use cases for me are in trying to find documents from vague descriptions, and proofreading text.

I completely agree that the AI doesn’t live up to the hype. I find it deeply ironic that it is meant to be a magic bullet to the point that people are — right now, apparently — losing their jobs, and yet ‘prompt engineering’ exists, where people need to be trained in specific ways of how to ask AI the right questions.