In reply to Andrew Doran.

Following on from your comment, I searched out our internal training on CoPilot and found some very basic information on agents. They were quite useful, one on Prompt Coaching - which should probably be built into the main prompt - and the researcher tool, which was interesting but too basic for me to gain, I'll just need to play with it. I lot of the training videos were from live sessions and the Q&As were a lot of "Can we use it with product X?" and the answer was "Not yet, it's not got that data or integration." so I think that needs to be address in our organisation before we get true worth from it. At the moment, it's just working on M365 stuff but we have a lot of data and information outside of that.